Shipping policy
Shipping Policy
Last updated: November 6, 2025
Overview
Each piece from Style Rocks is handcrafted to order in Australia. We take great care to ensure your jewellery is beautifully made, securely packaged, and delivered safely to you.
Production Time
As all pieces are made to order, production generally takes up to 4 weeks.
During peak periods or months with multiple public holidays, production may extend to 5 weeks.
Once your jewellery has been completed and quality checked, you will receive a confirmation email with your tracking details.
Shipping Methods
All orders are shipped using insured and trackable services.
We work with trusted postal and courier partners to ensure your jewellery arrives safely and in perfect condition.
Delivery times may vary depending on your location and postal service conditions.
Shipping Within Australia
Orders shipped within Australia are sent via express or registered post, depending on your selection at checkout.
Most parcels are delivered within 2–5 business days after dispatch.
International Shipping
We offer international shipping to selected countries.
Delivery times vary depending on the destination and customs clearance processes.
Any import duties, taxes, or fees applied by your country’s customs office are the responsibility of the recipient.
Shipping Confirmation and Tracking
When your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to monitor the delivery progress.
Lost or Damaged Packages
While we take every precaution to ensure your order arrives safely, Style Rocks is not responsible for delays, lost parcels, or damage caused by postal or courier services.
If your parcel appears to be delayed, lost, or arrives damaged, please contact info@stylerocks.com so that we can assist you.
Address Accuracy
Please ensure that all shipping details provided at checkout are correct.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Contact
If you have any questions about shipping or delivery, please contact info@stylerocks.com.
We are always happy to help ensure your jewellery arrives beautifully and safely.